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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 10/12/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
    • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


    • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE
    Positive Comment

    I own a 1999 Ford Taurus. Overall my experience was positive. I took my car into the shop...

    10/02/2008

    Positive Comment

    I own a 2002 CHEVROLET Malibu. My experience was positive. Megan was my salesperson. My c...

    10/02/2008

    Positive Comment

    I own a 2002 CHEVROLET Cavalier. My overall experience was positive. I brought my car int...

    10/02/2008

    Positive Comment

    I own a 1999 Ford Escort. Overall my experience was positive. My sales person was young, ...

    10/02/2008

    Positive Comment

    I own a 2005 Ford Taurus. My sales person was Julia and she did a great job for me, she w...

    10/02/2008

    Positive Comment

    I own a 2003 CHEVROLET TrailBlaze. My experience was positive. I took my truck to the ser...

    10/02/2008

    Positive Comment

    I own a 2005 Ford Taurus. Overall my experience was positive. My salesperson was Tony, an...

    10/02/2008

    Positive Comment

    I own a 2001 Ford F-150. Overall my experience was positive. My sales person was Jason, a...

    10/02/2008

    Positive Comment

    I own a 2006 CHEVROLET Impala. Overall my experience was positive. My salesperson was Ton...

    10/02/2008

    Neutral Comment

    I own a 2001 Ford Windstar. Overall my experience was neutral only because I am having pr...

    10/02/2008

    Positive Comment

    I own a 2001 Ford Focus. Overall my experience was positive. I brought my vehicle in for ...

    10/02/2008

    Positive Comment

    I own a 2001 Chrysler Sebring. My salesperson was Louie. He and the other employees did a...

    10/02/2008

    Positive Comment

    I own a 2002 CHEVROLET Venture. My salesperson was Kevin. He and the other employees did ...

    10/02/2008

    Positive Comment

    I own a 2005 Dodge Neon. My sales person was Cathryn. I was there for about 3 hours and t...

    10/02/2008

    Neutral Comment

    I own a 2002 Dodge Neon. I brought my car in because it was leaking. It originally took 3...

    10/02/2008

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